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When some shoppers walk into a retail store, their first act is to make a beeline for an employee to ask for help. ...

A couple of years ago, money was no object when itcame to e-commerce. Companies spent lavishly ontechnology in their rush to establish a Webpresence. But the economic picture has changed significantly, and companies now are much more careful when it comes to such spending ...

The Senate Commerce, Science and TransportationCommittee is scheduled to debate a new online privacybill proposed last week by Senator Ernest Hollings (D-South Carolina). ...

It is not an easy time for startup companies. The economymay be starting to recover, but investors are stillleery about pouring money into new businesses, especially in the tech sector ...

Lawyers kicked off the trial between Hewlett-Packardand Walter Hewlett, son of company co-founder Bill Hewlett, in Delaware Chancery Court Tuesday. ...

The latest management change at AOL Time Warner's America Online unit has caused concern among shareholders on the eve of the company's first-quarter earnings release ...

In an effort to improve the quality of onlineinformation and strengthen consumers' faith in theWeb, Consumers Union -- the consumer advocacy group thatpublishes Consumer Reports magazine -- has moved itssystem of objective ratings to the Web. The group's new siteis called Consumer WebWatch ...

Companies have been cutting costs -- and workers -- left, right and sideways during the economic downturn. The downsizing is understandable, but some companies mayhave gone too far, cutting so close to the bone thatthey will find it difficult to ramp back up when timesget better ...

Online shoppers' thoughts are turning to spring andsummer vacation plans, and they are using the Web toturn those thoughts into reality. According toInternet measurement firm Nielsen//NetRatings, traffic totravel Web sites grew 12 percent to 51.2 millionvisitors in March, up from 45.9 million in February ...

March was not a big month for e-commerce, according toInternet research firm Jupiter Media Metrix. For themost part, Web users put away their wallets andflocked to sites about religion and entertainment,though travel also gained ground among online users ...

This week, the U.S. Postal Service made it official:The cost of a first-class stamp will increase from 34U.S. cents to 37 cents on June 30th. ...

Much to the consternation of the technology sector,tech spending has yet to turn the corner. But a new report from market analysis firm Aberdeen Group predicts worldwide tech spending will reach US$1.43 trillion by 2005, up from $1.21 billion in 2001 ...

Yahoo! reported a net loss of US$53.6 million in its first quarter, slightly beating analysts' expectations, and earned higher-than-expected revenue of $192.7 million ...

When IBM warns, the tech sector listens. The technology giant on Monday said it expectsfirst-quarter revenue and profit will fall short ofanalysts' estimates. The announcement was Big Blue's first earnings warning in more than a decade ...

Microsoft .NET has been widely heralded as the nextbig thing in the Internet world, but how this new technology will affect e-commerce is decidedlyless clear ...

Ticketmaster (Nasdaq: TMCS) is planning to launch two new features that willlet users resell unused tickets and bid for ticketsonline, rather than waiting in line at retail outlets,according to published reports ...

After just over a year at the helm, Microsoft (Nasdaq:MSFT) president Rick Belluzzo has tendered hisresignation, to the surprise of many in the industry ...

As the April 15th filing deadline approaches, consumers areflocking to tax sites. But according to a new reportreleased by Jupiter MediaMetrix (Nasdaq: JMXI), most visitors are doingresearch rather than filing online ...

In spite of a post-September 11th drop in online travelbookings, Jupiter MediaMetrix (Nasdaq: JMXI) expects online air, car,hotel and cruise sales will reach US$64 billion by 2007,up from $24 billion in 2001 ...

E-commerce companies made a lot of mistakes in theearly days, and the same errors torpedoed hopefule-tailers over and over. ...